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**Shipping and Return Policy for Tirupati Electronics**
Effective Date: [February 8, 2024]
Thank you for shopping at Tirupati Electronics. We are committed to ensuring the satisfaction of our customers both in the quality of our products and in the efficiency of our shipping and return processes. Below you will find the details of our Shipping and Return Policy.
### Shipping Policy
**Dispatch Time:**
– In-stock orders are dispatched within 48 hours of the order being placed.
– Orders are processed during normal business hours, excluding weekends and public holidays.
**Delivery Time:**
– Once dispatched, orders are expected to be delivered within 7 business days, depending on the region of delivery within India.
– Delivery times are estimates and commence from the date of shipping, rather than the date of order.
– Please note that delivery delays can occasionally occur.
**Shipping Carriers:**
– We use only reputed couriers like DTDC, Bluedart, Delhivery and eKart Logistics for dispatching our orders to ensure safe and reliable delivery.
– You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
**Expedited Shipping:**
– We offer expedited shipping options for customers who require their orders sooner.
– Customers interested in expedited shipping should contact us directly to discuss the options and additional charges.
**Shipping Costs:**
– Shipping charges for your order will be calculated and displayed at checkout.
– For expedited shipping, costs may vary based on the shipping option chosen and will be communicated at the time of the request.
### Return Policy
**Return Eligibility:**
– Products can be returned within 10 days of the original purchase of the product.
– To be eligible for a return, products must be in their original packaging, unused, undamaged, and accompanied by a receipt or proof of purchase.
**Non-Returnable Items:**
– Customized or personalized items.
– Sale items.
– Electronic software downloads.
– Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
-Assessment on the condition of the returned product will be done by our technical team and should be deemed as final and binding.
**Return Process:**
– Customers are responsible for the cost and risk of returning products.
– Returns should be sent to the following address:
Tirupati Electronics, CS – 77, Gol Bazaar, Kharagpur – 721301, West Bengal Tel: 9932636011
– We recommend using an insured and trackable mail service for returns as we cannot be held responsible for goods damaged or lost in return shipment.
**Refunds and Exchanges:**
– Upon receiving a return and inspecting the condition of your item, we will process your refund or exchange.
– Refunds will be made to the original method of payment, except in the case of gifts, where a gift certificate will be provided.
### Contact Us
For any questions or concerns regarding our Shipping and Return Policy, please contact us:
– By email: contact@tirupatikgp.com
– By visiting this page on our website: [Insert Contact Us Page URL]
– By phone number: +91 94341 26340
– By mail: contact@tirupatikgp.com
Please note, this policy is subject to change to adapt to our operational capabilities and legal requirements. The latest version will always be published on our website. We encourage you to review this policy periodically.
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